No — the pages come pre-printed and ready to fill in by hand. There's nothing to set up. (Phase 2 will add online photo books; for now every keepsake is a beautiful blank canvas for your own words.)

Each keepsake comes with its own QR codes. Sign in to your free memories area, upload a video, photos or a voice note, and we give you a little QR label to print and stick on the page. Scan it with any phone camera — no app needed — to watch it back, and the link doesn't expire.

Only the people you give the book and its QR to. Uploads are kept in private storage and opened through secure links that expire, so they're never listed publicly or found by search engines. You can hide, replace or permanently delete any memory whenever you like.

[Confirm] Orders are posted within a few working days and sent on a tracked UK service. You'll get an email confirmation as soon as your order is placed.

Absolutely. Each chapter is sold on its own, so many families start with the one they're living now and gather the others over time.

The Signature and Heirloom editions offer a refillable binder option, so the keepsake can keep growing for years.

[Confirm] We currently post within the UK only. Get in touch if you're elsewhere and we'll see what we can do.

Yes. Payments are handled by Stripe, a global leader in secure payments. We never see or store your card details.

Yes — the Signature and Heirloom editions arrive gift-ready in a keepsake box, ready to give.

[Confirm] Unused keepsakes can be returned within 14 days under UK consumer law. See our Terms for the full details.